Thursday, November 15, 2012

QuickBooks Update Consumes All Internet Bandwidth

Issue
We have standalone installs of QuickBooks 2012 and QuickBooks 2013. Whenever the update would run on either, QuickBooks would consume 100% of our bandwidth, saturating our internet and causing major issues.

In addition to this, the updates would take hours to complete - odd given that they were consuming so much bandwidth (we have 30mbps fiber). If that copy of QuickBooks were taken off of our network - the update would complete in minutes.

Resolution
We are running a Barracuda Web Filter 310 inline between our network and firewall (a Cisco ASA 5510). Turning off content caching (Advanced > Caching > Enable Content Cache) resolved the issue. The same QuickBooks update that saturated our internet and took hours was now only a few minutes long.

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