Friday, October 5, 2012

Broadcom Advanced Control Suite 4 (BACS 4) - Teams menu grayed out

Issue
After upgrading from Broadcom Advanced Control Suite 3 (BACS 3) to Broadcom Advanced Control Suite 4 (BACS 4) -or- installing Broadcom Adcanced Control Suite 4, you are unable to create a new NIC team. The Teams menu is grayed out, even though the BASP driver is installed.

Environment
Windows 2008
Windows 2008 R2

Solution
Do not try to launch  BACS from the system tray - an issue crept up in BACS 4 (but not in BACS 3) where User Account Control causes issues. Instead go into your control panel, right click on Broadcom Control Suite 4, and click 'Run As Administrator'. Once in, choose 'Team View' from the filter drop-down and you'll be good to go.

25 comments:

Anonymous said...

Thank you! Going crazy trying to create a team and this was the fix!!!

Jacob Ackerman said...

Glad I could be of help.

Renato Lellis said...

Thanks for your comment. I was stuck for hours in such a fool problem...

Anonymous said...

OMG! This has been giving me grief for hours if not days on various servers...

Too easy! Thanks mate.

Jacob Ackerman said...

The latest BACS 4 (at least from Dell) has the elevation issue fixed.

Anonymous said...

Many thanks!

Anonymous said...

Thank you so much, I've been struggling for hours.

Anonymous said...

Thank you so much, I'd been hitting a wall with this one.

Anonymous said...

Thanks so much, excellent tip!

Jacob Ackerman said...

You're welcome!

Anonymous said...

thanks a lot. one of my customer was breaking his head on this one. i just gave him the fix from your blog and it worked. he thinks i am a genus now. thank you.

Anonymous said...

I had this issue and stumbled upon the resolution by disabling UAC (just cause it annoys me).
Dell PowerEdge R610
Broadcom BCM5709C
Windows 2008 R2
Symptoms were that right-click was not giving me the teaming options.

Anonymous said...

Thanks, had me stumped until I found this!

Anonymous said...

Thanks a lot!

Anonymous said...

Thanks a lot!

Anonymous said...

Worked for me! Good work, thanks!

Anonymous said...

thanx for sharing this information

unfortunately I still have the same issue
Dell M620

Anonymous said...

Thanks this was hard to find.... But worked!

o said...

thank you so much, been trying to set up a team for like 30 minutes lol!

Anonymous said...

Many Thanks

Devon Farquharson said...

Thanks....took days to find your post....thank you

Anonymous said...

having this exact issue with Windows 2012R2. Started BACS4 with admin privileges. Still cant set up teams.

Jacob Ackerman said...

Teaming in Windows Server 2012 R2 isn't done through BACS. You need to launch Server Manager and click on Local Server. From there you'll see NIC Teaming listed there and to the right it will probably say disabled. Click on Disabled and you can setup your team from there.

Anonymous said...

Broadcom NICs on Server2012r2 don't play well with Windows Teaming. They break the network connection. BASC4 is required, but for some reason will not give me the option of teaming. It is greyed out.
This hasn't happened on any other server I've done this work on.

Jacob Ackerman said...

In Server 2012 and higher, you need to configure teaming in the Server Manager, not using the manufacturers application.